ViewCast Extends Support for Streaming System Software

Software support goes from three months to nine months for new customers
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ViewCast, a producer of systems for the delivery of video to mobile devices and televisions, is extending software support for an additional nine months for the Niagara SCX video streaming software on new Niagara streaming systems.
Niagara SCX enables multiple streams and multiple streaming formats in one application eliminating the hassle and costs of multiple applications and multiple instances, and it enables users to manage live video streaming via local or remote control, according to ViewCast. Using local or remote control, users can view the captured video on-the-fly, check and adjust key audio/video settings, select audio/visual inputs and configure profiles that determine capture size, frame rate, data bit rate speeds and CPU loads.
Customers currently receive three months of software support on Niagara systems, ViewCast says. To receive the additional nine months of software support, customers need to register newly acquired Niagara streaming systems within the first 30 days of purchase, the company adds.
“We want to show our customers we stand behind our products with an extension of the software support agreement,” says John Hammock, the company’s president and CEO. In addition, all of ViewCast’s Niagara systems will be updated to version 7.2 of the software throughout 2013, he says.
Version 7.2 of the software supports embedded CEA-708 closed captioning, a new Federal Communications Commission mandate for IP-delivered content, for specific encoders on Niagara HD systems, ViewCast says. The Niagara 9100-2D and Niagara 4100 will be the first systems released with version 7.2. CEA-708 is the Advanced Television Systems Committee standard for closed captioning for digital television.
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