The U.S. Federal Motor Carrier Safety Administration (FMCSA) has launched the “Protect Your Move” website to provide consumers with resources to help protect themselves from fraudulent or unscrupulous interstate household goods moving companies.
The website includes a database that enables visitors to look up interstate moving companies by state or by name and to review both the consumer complaint history as well as the company’s on-road safety performance records. In addition, the website allows state consumer protection agencies to easily update state contact information for shippers who have questions about household goods movers.
The web site features a new public service announcement, "Don't Be a Victim," that focuses on ways consumers can prevent moving fraud. It also contains resources covering consumer rights, and responsibilities, for individuals employing an interstate moving company. Additional materials includes tips for spotting rogue movers, information outlining all federal regulations and policies that govern interstate moves, and a checklist on what to watch for to avoid being taken advantage of by a rogue mover.
For providing resources to help consumers from being victimized by fraudulent movers, Protect Your Move is Government Video’s Website of the Week.